How To Fix Windows Restarted Unexpectedly Encountered an Unexpected Error - Toshiba Laptop Computer
In this video, Ill help you troubleshoot why your Toshiba is getting stuck during startup with a 'Windows Restarted Unexpectedly / Encountered an Unexpected Error '. The issue is most likely either BIOS related, Hardware related, or Operating System (OS) related. Use the steps seen here to troubleshoot and find the cause.
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FAQ's:
Q: I cant change between UEFI and Legacy or changing between them didn't help.
A: If changing between UEFI and Legacy didn't help or you could not make that change, move on and continue with the rest of the video. What was the result of the Toshiba diagnostic scan?
Q: What if none of the BIOS fixes worked and the diagnostic test shows my HDD to be healthy or I cannot run the test?
A: If none of the BIOS fixes worked for you or if you could not try them, and if the Diagnostic Test showed your HDD to be healthy or you could not run the diagnostic test, then you would move on and try a new install of your operating system as seen here in these videos;
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If the install is successful, then you know the HDD is good and you have fixed the issue. If the install fails, the HDD is most likely bad and needs to be replaced.
(updated 01/25)