S1E2: Design and deliver exceptional services to your hybrid workforce [Cloud] - Masterclass 2023
In the upcoming episode Masterclass 2023, we will explore how service management teams can leverage ManageEngine ServiceDesk Plus Cloud to efficiently design, launch, and manage IT and enterprise services for a hybrid workforce. In this episode, you'll gain insights for optimizing service management workflows with a unified platform and amping up the employee experience across the enterprise.
In this episode, we'll explore:
👉 How to extend service management beyond IT using department-specific portals.
👉 How to deliver better end-user experiences with customized self-service portals.
👉 How to personalize service catalogs with dynamic forms.
👉 How to ensure timely delivery of services using rule based automations.
👉 How to efficiently onboard hybrid employees using visual workflows.
👉 Watch this webinar to gain insights for optimizing service management workflows with a unified platform and amping up the employee experience across the enterprise and get your questions answered by reading our detailed FAQ section - https://mnge.it/hybrid-onboard
For more information on ServiceDesk Plus, visit https://mnge.it/what-is-SDP
👉 Watch the entire Masterclass Season 2023 here at https://mnge.it/MC-2023
👉 Watch the entire Masterclass Season 2022 here at https://mnge.it/MC-2022
Useful resources
👉 Tuning your ITSM to a hybrid, digital workplace - https://mnge.it/hybrid-itsm
👉 5 ways to resolve IT incidents swiftly in a hybrid work model - https://mnge.it/Tha
👉 Building a resilient IT asset management process for hybrid workplaces - https://mnge.it/itam-process
👉 Run a service desk right from your kitchen with ServiceDesk Plus - https://mnge.it/7eY
👉 The service desk and the next normal - https://mnge.it/FFA
👉 Top challenges of remote-work (and how to overcome them) - https://mnge.it/gqk
👉 MTBF vs MTTF vs MTTR - https://mnge.it/aFy
👉 What is an SLA? - https://mnge.it/what-is-sla
👉 What is the role of an incident commander? - https://mnge.it/BbX
👉 An extensive guide to building an IT service catalog - https://mnge.it/02Z
👉 7 steps to build an effective service catalog - https://mnge.it/MkS
For more video tutorials and updates on ServiceDesk Plus, subscribe to our channel here http://bit.ly/me_yt
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