Testing if ExpressVPN is really the "Best VPN" in the market (Review)
Every company says that they're the "best VPN", but few are as popular as ExpressVPN. In this ExpressVPN review, we compare their software, service and speed against the competition to find out the truth.
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Video Timestamps
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0:00 - Introduction
0:10 - Quick Overview of ExpressVPN
0:57 - Comparison of ExpressVPN to other VPN's
1:37 - ExpressVPN Software
2:04 - ExpressVPN Cost
2:24 - ExpressVPN Speed
2:45 - ExpressVPN Customer Support
2:58 - ExpressVPN Review Summary
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Let’s start off this ExpressVPN review without any sugarcoating. ExpressVPN is one of the most popular VPNs (also known as a "Virtual Private Network") for two reasons: 1) they’ve established a very good affiliate program that incentivizes people to recommend their service. That sounds bad if it weren’t for the second reason that they’re so popular. 2) They really are one of the best VPN services with a very easy-to-use software interface.
Let me explain.
After using over 20 different VPN services over the years, I’ve come to realize that most of them don’t put enough thought into the user experience, especially during the setup process. By contrast, I can purchase, download and install ExpressVPN in less than 2 minutes. Instead of using clunky username and passwords that you have to retrieve through email, the moment I purchase ExpressVPN I am redirected to a page with my activation code that gives me instant access. It’s very nice.
Now before I get into the specifics of the software, let’s compare ExpressVPN’s features with the competition.
They are one of only a handful of VPNs that offer a 30-day money back guarantee. Most companies only give you 7 days and some only allow 3.
One subscription with ExpressVPN covers 6 simultaneous connections (it used to be 3), which is about average but there are other VPNs that offer more.
ExpressVPN allows P2P downloading, which is something not all VPNs do.
They offer an internet kill switch, which is a great feature that is becoming more common nowadays.
Finally, ExpressVPN claims they don’t log any identifiable data, which may be true, but as I always say, take these claims with a grain of salt since there’s no way to hold VPN companies accountable here.
Now, let’s move onto the software. In terms of design, I like how ExpressVPN has opted for simplicity. Whether you’re on your computer, your phone or your tablet, the primary design feature is a big power button. On and off. It doesn’t get much simpler than that! You can have ExpressVPN choose the fastest server based on your location or you can choose yourself. Advanced features such as the kill switch, connection protocol, speed testing and more is accessible in just a few clicks.
The only downside to using ExpressVPN is the cost. Compared with the competition, ExpressVPN is above average on pricing, with an annual plan that will set you back $99 as of right now. That’s not expensive, but it is interesting when you consider alternatives which are 20 and 30% cheaper. That said, I do believe that the quality of the software, ease of use and customer support are worth the added cost.
Finally, we take a look at speeds in this video review and you'll see that while ExpressVPN offers excellent speeds, it's not significantly different than what you'll find with other top VPNs like NordVPN or VyprVPN.
The last thing I want to look at is customer support, which is important to me. I spent time connecting with their 24/7 Live Chat support and was happy with the result. They responded within 30 seconds and what they provided answered the question to my satisfaction.
So to sum up this review, ExpressVPN rates as one of the higher end VPN companies thanks to its simple user experience and excellent software. The customer support was prompt and helpful and even though the price is a bit high, you can always fall back on their 30 day money back guarantee.
Overall, I’m certainly recommend you give ExpressVPN a try.
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